Terms of Service

This document defines the context in which FidelityWorks.ro agrees to provide any services to its users and is an agreement between parties. All service users are subject to these terms and conditions and use of services requires acceptance and compliance with the Terms and Conditions. FidelityWorks.ro reserves the right to modify this document without prior notice, but this is no reason to ceasing collaboration by the user, nor to refuse payment of the services offered or provided.

FidelityWorks.ro - denotes and is defined by SC FIDELITY WORKS LLC as a PROVIDER for web hosting services, game servers hosting and other services that can be contracted and purchased online from this site.

Definitions

User - individual or legal person who uses the services provided by FidelityWorks.ro.
Order - is completing the order form and checkout by an individual or legal person requesting at least one of the services provided by FidelityWorks.ro.
Month - the calendar month - period of time for wich a service was paid.
Last day of payment - is the last day that you can pay to extend the provided service. In case of default the service can be suspended after 23:59. The last day of payment is kept constant for loyal users, except on the 29, 30, 31, in which case the last day of payment is the last day of the corresponding month, and then returns to the original payment date (calendar month has a variable number of days: 30 or 31 days, and 28 days in February and 29 days in leap years).

Equipment

FidelityWorks.ro provides hosting on their own servers owned by SC FIDELITY WORKS LLC. The user does not have rights to the equipment. Physical access to the equipment is strictly prohibited.

FidelityWorks.ro liability

FidelityWorks.ro can be hold accountable only up to the limit of its services rendered in a unit of time - months, compared to non-execution duration culpable. FidelityWorks.ro will not be liable to User or any third party for any damages, loss of profits, unrealized benefits arising directly or indirectly from inappropriate usage of services. FidelityWorks.ro is not responsible for loss of data or any other loss / failures caused by malfunction of the service, the responsibility for making backups falling entirely in user's duty. FidelityWorks.ro can not be hold accountable if the user's application and / or site does not work on the server, he has to ensure of the compatibility with the server.

Order, Payment and Invoice

  1. All orders will be done online. Users need to provide full, fair and accurate data using the provided form. FidelityWorks.ro can not be held liable under any circumstances for any inconvenience caused to users, resulted from incorrect or incomplete data provided by the user.
  2. After checkout an invoice is sent automatically to the User's email address. The invoice has no fiscal worth, but contains all the information required for payment and is also available in the User's account.
  3. The User agrees to pay for services in advance for the time period for which they are provided. Payments already made can not be returned or canceled if the user no longer wants to use the services for which he paid in advance.
  4. Payment for services is made by Wire Transfer or SMS. Note: Prices are subject to change. Do not make any payment until after completing a new order on the site.
    The invoice has no fiscal worth, and each company has its own format for different services.
    For the amount transferred using wire transfer you must pay the bank fee.
    We recommend you check what fees are charged by banks.
    We mention that our company is also charged a separate commission for the amount transferred by you, at the bank where we have our account opened.
    We recommend that you open a bank account in order to properly register the commission charged by the bank for the wire transfer from your account.
    If you do not have a bank account and the bank where you made the wire transfer registers the transfer fee as collected in our company account, the service value is supplemented with the commission charged by the bank, in order to justify this additional revenue recorded by the bank in our company account. We mention that the bank charges this fee from our account and our company collects the actual price displayed on the site.
  5. After completing the payment by wire transfer and we collect the money, the tax invoice is issued.
  6. FidelityWorks.ro recommends the confirmation of the payment by sending a copy of the payment document proving this, by e-mail at contact@fidelityworks.ro for payments made at the bank counter or by wire transfer. Users benefit from the FidelityWorks.ro services within 24 hours after payment confirmation. 
  7. Tax invoices are available at the SC FIDELITY WORKS LLC quarters from Bucharest street Av. Peter Cretu no. 29, building B, Sector 1, but can be viewed in PDF format and in the e-mail attachment of the invoice notice.
  8. FidelityWorks.ro reserves the right to negotiate with each user the applied fees (to decrease or increase them), according to the policy of promoting the provided services.
  9. The ordered service is considered to be provided starting with the date (day.month.year) that it is activated first time. Subsequent activations performed within 72 hours of the date of suspension for non-payment (delayed payment) shall not be taken into account and are considered a booking service, its value being included and paid through retroactive payment of the ordered service.
  10. FidelityWorks.ro reserves the right to permanently delete all data of the hosted accounts after the payment due date of the invoice, if payment has not been made, or after the expiration of the period for which payment has been made and service has been provided, without providing backup for the deleted data.

Acceptable Use Policy of FidelityWorks.ro Services

FidelityWorks.ro and its affiliates (collectively named "FidelityWorks") have formulated this Acceptable Use Policy in order to encourage the responsible use of networks, systems, services and FidelityWorks.ro websites (collectively named "FidelityWorks Network and Services") by our users and other users (hereinafter "Users") and to enable us to provide our users safe, reliable and productive services.

FidelityWorks.ro network and services must be used in a manner consistent with their intended purposes and may only be used for lawful purposes. The user does not have permission to use the network and services of FidelityWorks.ro to transmit, distribute or store material that violates any applicable law or regulation, in a manner leading to rights violations of copyright, trademark, trade secret or other intellectual property rights or image rights, privacy, publicity or other personal rights of third party patrimonial if such material is false data, obscene, defamatory, libelous, threatening, abusive, or contains a virus, worm, Trojan horse or any other part likely to cause damage, containing fraudulent offers for goods or services or any other promotional materials that contain statements, claims or false representations likely to deceive or mislead or generally in a manner that may commit criminal or civil liability of FidelityWorks.ro or any member of its staff.

FidelityWorks.ro has the exclusive property right to use the purchased domains (fidelityworks.ro, etc..) and their subdomains, and can suspend at any time, without giving a reason, a user's given consent to use one or more subdomains. 

FidelityWorks.ro does not assume any responsibility for any material created or accessible on or through networks and services of FidelityWorks.ro not sent by it or on it's request. FidelityWorks.ro does not monitor or exercise any editorial control over such material, but reserves the right to do so to the extent permitted by applicable law. FidelityWorks.ro is not responsible for the method used to access such materials on / through the network and / or services of FidelityWorks.ro offered under this document . FidelityWorks.Ro is not responsible for the content of any website other than those belonging FidelityWorks. 

FidelityWorks.ro notifies the User, that accessing any material available on the Internet, directly or through password authentication, providing users' personal data, including bank account numbers, credit card numbers of any type, acceptance of loading/downloading some applications that auto-install themselves, acceptance of automatic connections to third party destinations can provide material and / or moral prejudice to the User. 

The User does not have permission to use the FidelityWorks.ro network and services to

  • send messages that have not been requested by e-mail, including, without limiting to, bulk commercial advertising or informational announcements (hereinafter referred to as "SPAM") in a manner that FidelityWorks.ro can expect, in reasonably way, to have a negative impact on the network and its services, including, without limiting to, using an e-mail from the FidelityWorks network
  • send spam or to promote a site that is in or is connected to the FidelityWorks network.
  • send email messages that contain fake information in the TCP / IP header ("header packet")  
  • send malicious emails, including without limiting to messages of the "mail bombing" type
  • send or receive email messages in a manner that violates any Internet service provider terms of service
  • promote the services of other hosting companies and/or post messages/announcements like "We moved to ......" "You can find us at the new address ....", etc..
  • send email messages which are excessive and/or intended to harass or annoy others
  • continue to send emails to a recipient that has indicated it does not wish to receive them 

The user is not allowed to violate or attempt to violate the security of FidelityWorks.ro network and services, including, without limiting to, accessing data not intended for such a user or entering into a server or account which he does not have permission to access, attempting to probe, scan or try the vulnerability of a system or network or to breach it's security or authentication measures without proper authorization, attempting to interfere with, interrupt or to disable the service to any user, host or network, including, without limiting to, the means of overloading, "flooding", "mail bombing" or "crashing", counterfeiting headers of any TCP / IP or any part of information contained in it along with sending e-mail or taking any action in order to obtain services to which such a user is not entitled.

In case of finding a breach of any provision of this Acceptable Use Policy, FidelityWorks.ro may intervene, without prior notice to the user, through: 

  • deletion / removal of messages / advertisements / postings that violate these terms and conditions, including re-installing the service and deleting all user input;
  • temporary suspension of provided services to the user until he agrees in writing to refrain from any future violations of these provisions, and in case of a new violation of any provision of this Acceptable Use Policy, the User will be subject to immediate suspension or interruption of the provided services.

The user is solely responsible for any complaints received from third parties and addressed to FidelityWorks.ro, based on the user actions prohibited by this Act. The user shall indemnify third parties so prejudiced, and FidelityWorks.ro, in the event of material/moral damage by his act, committed intentionally or by simple negligence.

Force majeure

Force majeure, as defined by law, exonerates the party invoking it within 48 hours of production if it is thoroughly proven.

Litigation

Disputes between parties , unsolved amicably, are subject to competent courts for settlement. 

Information note regarding the protection of personal data

By using our site, you consent to our privacy policy.

SC FIDELITY WORKS LLC is registered with the Trade Register under no. J40/7642/2010, CIF RO27271567, capital of 200.00 lei, based in Bucharest, sector 1, street Av. Peter Cretu no. 29, building B.
Phone: 0744.582.014
E-mail: contact@fidelityworks.ro

FidelityWorks.ro uses cookies to provide you with a pleasant experience.. More details